BTEC First Business

BTEC First Business

• BTEC First Business Core Units
  • Unit 1: Business Purpose
    • Purpose and Ownership of Business
      • Business Purpose
      • Business Ownership
      • Business Size and Scale
      • Business Activity
      • The Primary Sector
      • The Secondary Sector
      • The Tertiary Sector
    • The Business Context in which Organizations Operate
      • The Role of Government
      • Business Environments
      • The Growth and Decline of the Sectors
  • Unit 2: Business Organizations
    • Business Aims and Objectives
      • Business Aims
      • Business Objectives
      • Aims and Objectives in the Different Sectors
    • Functional Areas within Business Organizations
      • Functional Areas
      • Relationships Between Different Functional Areas
  • Unit 3: Financial Forecasting for Business
    • Costs, Revenue and Profit
      • Business Costs
      • Revenue
      • Calculating Gross and Net Profit
    • Break-Even Analysis
      • Understanding the Break-even Point
      • Calculating the Break-even Point
      • Using Break-even Analysis
    • Cash Flow Forecasts
      • Introduction to Cash Flow Forecasts
      • Cash Inflows and Outflows
      • Cash Balances
      • Creating a Cash Flow Forecast
  • Unit 4: People in Organizations
    • Job Roles and their Functions in Organizations
      • Job Roles and Functions
      • Organizational Structures
    • Documentation of Specific Job Roles
      • Job Descriptions and Person Specifications
      • Job Applications
      • Preparing for Interviews
    • Preparing for Employment and Planning Career Development
      • Types of Employment
      • Personal Audit and Finding Employment
      • Career Development
• BTEC First Business Plus
  • Core Units
    • Unit 1: Business Purpose
      • Purpose and Ownership of Business
        • Business Purpose
        • Business Ownership
        • Business Size and Scale
        • Business Activity
        • The Primary Sector
        • The Secondary Sector
        • The Tertiary Sector
      • The Business Context in which Organizations Operate
        • The Role of Government
        • Business Environments
        • The Growth and Decline of the Sectors
    • Unit 2: Business Organizations
      • Business Aims and Objectives
        • Business Aims
        • Business Objectives
        • Aims and Objectives in the Different Sectors
      • Functional Areas within Business Organizations
        • Functional Areas
        • Relationships Between Different Functional Areas
    • Unit 3: Financial Forecasting for Business
      • Costs, Revenue and Profits
        • Business Costs
        • Revenue
        • Calculating Gross and Net Profit
      • Break-even Analysis
        • Understanding the Break-even Point
        • Calculating the Break-even Point
        • Using Break-even Analysis
      • Cash Flow Forecasts
        • Introduction to Cash Flow Forecasts
        • Cash Inflows and Outflows
        • Cash Balances
        • Creating a Cash Flow Forecast
    • Unit 4: People in Organizations
      • Job Roles and their Functions in Organizations
        • Job Roles and Functions
        • Organizational Structures
      • Documentation of Specific Job Roles
        • Job Descriptions and Person Specifications
        • Job Applications
        • Preparing for Interviews
      • Preparing for Employment and Planning Career Development
        • Types of Employment
        • Personal Audit and Finding Employment
        • Career Development
  • Additional Units
    • Unit 11: Customer Relations in Business
      • 11.1 Customer Service Provision in Business
        • Customer Needs and Expectations
        • Internal Customers
        • External Customers
        • Benefits of Customer Service
      • 11.2 Appropriate Presentation and Interpersonal Skills
        • Presentation Skills
        • Interpersonal Skills
        • Communication Skills
        • Customer Service Situations
      • 11.3 Customer Service and Customer Satisfaction
        • Consistent and Reliable Customer Service
        • Customer Satisfaction
        • Codes of Practice
      • 11.4 Monitoring and Evaluating Customer Service
        • Monitoring Customer Service
        • Evaluating Customer Service
        • Improving Customer Service
    • Unit 15: Bookkeeping for Business
      • 15.1 Recording Financial Transactions
        • Financial Documents
        • Recording Financial Transactions
      • 15.2 Trading and Profit Loss Accounts, and Balance Sheets
        • Trading and Profit and Loss Accounts
        • Balance Sheets
      • 15.3 The Impact of Fraud on Business
        • Fraud