BTEC First Health & Social Care
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Unit 1: Communication in Health & Social Care
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1.1 Forms of communication
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Contexts
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Forms of communication
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Alternative forms of communication
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1.2 Barriers to effective communication
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Communication cycle
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Factors that affect communication (a)
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Factors that affect communication (b)
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Ways of overcoming communication barriers
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1.3 Effective communication
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Skills for effective communication
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Unit 2: Individual Rights in Health & Social Care
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2.1 Diversity and equality in society
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Social factors
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Political factors
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Equality (a)
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Equality (b)
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Biological factors
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2.2 The support of individuals
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Ethical considerations
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Individual rights
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Worker responsibilities
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Unit 3: Individual Needs in Health & Social Care
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3.1 Needs of Individuals
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Needs
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Physical needs
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Intellectual needs
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Emotional needs
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Social and spiritual needs
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3.2 Factors that influence the health and needs of individuals
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Socio-economic factors
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Physical factors
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Lifestyle factors (a)
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Lifestyle factors (b)
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Health factors
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3.3 Assessing the health and wellbeing of an individual
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Accounting for needs
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Assessment of general health and wellbeing
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Plan
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Unit 4: Ensuring Safe Environments in Health & Social Care
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4.1 Hazards in Health and Social Care Environments
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4.2 Health and Safety legislation and guidelines
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Legislation and guidelines (a)
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Legislation and guidelines (b)
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4.3 Risk assessment processes
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Identifying, estimating and controlling risks
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Monitoring effectiveness of controls
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Everyday activities